Hi all, I have had a pre order on since day 1 I have emailed twice, raised a query and sent 2 messages via Facebook to cancel my order. I've had no reply in 5 days! This is really poor. Anyone have any ideas? Live chat is never online. I'm getting tired of this now.
Poor service from ibuygou
- Thread starter harrytheweb
- Start date
- Feb 11, 2012
- 11,600
- 322
As you know, there were holidays in whole China 1.10-7.10 and nobody is working there... So that's why nobody replied you...
Don't worry they will contact you soon...
~Tapatalk 4~
I cannot complain. I have bought my mi2s some weeks ago, had some questions and everything got answered in a day.
I sent a message on facebook and email and had to wait for over a week to get a respond, you should try e-mailing them at:
support@ibuygou.com
support@ibuygou.com
Hi Harry, I have ordered two times, and personally I will forever stick to this webshop. Excellent service and support, not to mention the excellent way they wrap your order in a giftpaper, and know how to declare the package, or even do this exactly as you indicate.
How is your pre-order ? Did they contact you after the holidays (wich basically is their christmas time
) ?
How is your pre-order ? Did they contact you after the holidays (wich basically is their christmas time
) ?Hi Harry, I have ordered two times, and personally I will forever stick to this webshop. Excellent service and support, not to mention the excellent way they wrap your order in a giftpaper, and know how to declare the package, or even do this exactly as you indicate.
How is your pre-order ? Did they contact you after the holidays (wich basically is their christmas time
Wait until something brakes on your phone and you want to use your guarantee, like what happend to me.
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