New The incoming WhatsApp calls don't appear on the screen when the phone was unlocked


Sep 17, 2021
Hi everyone,

I am using Mi 9SE and the MIUI version is MIUI 12.6 21.11.24 (weekly). The version of WhatsApp is the

This problem is really strange because it was started from the summer. I have given all the permission to WhatsApp and enable notification permissions to WhatsApp. But when there is an incoming WhatsApp call, there is only ringtone and vibration without any interface of the answer/reject. Besides, it doesn't show any notifications too. There is only a notification of missed call because I cannot pick up.

However, everything is back to normal when my phone is locked.

So, the temporary solution for me is to open WhatsApp when there's an incoming call, there will be a bar of incoming call in the app and I have to pick up in there. It's really annoying.

Any suggestions so that I don't have to answer a phone call so complexly.

Thank you in advance and Merry Christmas.