Xiaomi x10+ robot vacuum cleaner no longer mops with water after firmware update

[gustavoluza]

Xiaomi x10+ robot vacuum cleaner no longer mops with water after updating the firmware to version 4.3.9_1611.
After this update, the robot just spins the dry mop on the floor, without using water, at the end of the cycle the robot returns to the base and cleans the mop normally.
I already restored the robot to factory defaults and it only worked for one cycle.
Does anyone know how to fix the problem? Is it possible to go back to the old firmware version?
I have already opened a complaint through the Mi Home app, but still no response.

 

[micv]

For me it wipes normally with the v1611. I didn't notice anything.

 

[gabriellandims]

I have the same problem. exactly the same. Did you get a solution?

 

[gabriellandims]

Xiaomi x10+ robot vacuum cleaner no longer mops with water after updating the firmware to version 4.3.9_1611.
After this update, the robot just spins the dry mop on the floor, without using water, at the end of the cycle the robot returns to the base and cleans the mop normally.
I already restored the robot to factory defaults and it only worked for one cycle.
Does anyone know how to fix the problem? Is it possible to go back to the old firmware version?
I have already opened a complaint through the Mi Home app, but still no response.

I have the same problem. exactly the same. Did you get a solution?

 

[Jan Köhnlein]

Same here for Mi Robot Vacuum-Mop 2 Ultra. I have two devices of this type and both stopped mopping properly at the same time, i.e. they hardly dispense any water anymore. Firmware is 4.3.3_1167 (latest)

 

[Jan Köhnlein]

Test show that the waterpump works, but water is dispensed only once a minute in high mode. This is barely enough. So I'd suspect that Xiaomi prolonged the interval in some firmware update.

 

[daniel.b]

I have the same problem? has it been solved?

 

[gustavoluza]

I have the same problem. exactly the same. Did you get a solution?

no, still waiting... xiaomi sayd that they cant do nothing about this problem and i need to wait a new firmware update, but already had two new firmware version and the problem persists

 

[gustavoluza]

I have the same problem? has it been solved?

no, still waiting... xiaomi sayd that they cant do nothing about this problem and i need to wait a new firmware update, but already had two new firmware version and the problem persists

 

[Paulo_c1]

I have a same problem, firmware 439.16_16 and no solved..

 

[zeus123]

I have the same problem with X10+

The robot clean and wet the mop at station before it starts mopping, then halfway during the mopping it gets dry.

Anyone has any solution for this?

 

[renochoi]

Mine also has experienced the same issue since a week or two. It has 4.3.9_1616. The app shows manual operation of the mob cleaning is no longer work either.
Would it be due to the firmware update?

 

[sommerstær]

Mine has the same problem

Is there a solution?